Five dollars was a little steep for a simple, all metal, dual cut key for later model chevy, but considering my proximity and reimbursement, it was quick and on my way.
Lost the key to my car and they assured me they could come and make a new copy and program a new key for around 100$. The next day I get call saying they have to make another trip and bring a special machine to program it now and I'm gonna have to pay them another 100$ on top of it for them to drive 5 minutes open and close a door and say they need this other machine now. They look for any way and any excuse they can to cheat you out of your money
Absolutely ridiculous. I called around, American Lock and key was closed & the Turbo place was no longer in business. This was the only place open at 10pm. Being that this store was located on LaCrosse street and it's 24hrs( I was at the SS Wal-Mart) I didn't think anything of it being outrageous prices. ( I have health problems that mimics Alzheimer's, this happens a lot to me.) Gave the man a $100 dollar bill and he gives me $20 back. Had I known that, I would have rather walled home in the rain and sleet and saved that $ for my medications. This may be petty to some but it's outrageous to me. Yes I should have asked first but I wasn't expecting to get over priced in the first place. Lesson learned to never use them again.. && the guy on the phone was definitely rude & he didn't care.
Have had two very positive experiences in the last two years. Called them to rekey a new house. They came promptly and found that we had a special door that couldn’t easily be rekeyed so we changed our mind and they didn’t charge for the service call and told us who we should contact about the door.
Had them rekey another house and they came the next day, did the locks and keys in half an hour and charged less than their estimate.
Quick & fast service. Thanks for unlocking my doors!
Bob S Lock Safe is a US Locksmith based in La Crosse, Wisconsin. Bob S Lock Safe is located at 926 La Crosse St, La Crosse, WI 54601, USA.
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