I had a pretty good meal here with good service about two months ago. Some co-workers and I returned today for lunch and had a very different experience. Our waitress took our drink orders and then never came back to us (or even looked at us) for the rest of the time we were there. Instead, she stood in the front of the restaurant, copying the quote painted on the wall onto a sandwich board / blackboard. She spent the entire 45 minutes we were there doing this. We had to ask another employee to take our order after we had sat there for 15 minutes without being acknowledged after our drinks were brought to us. Two of us ordered side salads to go with our sandwiches, with the cilantro lime vinaigrette dressing. We were disappointed to find out the side salad was a handful of bagged mixed greens set on our plate, and the dressing was straight olive oil. It was unpalatable. After our food was dropped off to us, we were not approached by an employee again, to see how we were doing, give us our checks, see if we wanted boxes for our untouched side salads, etc. I went to the counter and recommended the employee check into the dressing because it wasn't right, and he seemed unconcerned and said it was a mixture of 'these two bottles' he had.
I had the cheese curd burger and it was sooo good. I will definitely be back.
Cozy atmosphere, decent place to grab a coffee and sit down for a quick bite
That being said, our sandwiches were very good. And I am willing to pay $11 for a good sandwich, but not when it comes with an inedible side and being ignored by the staff.
Amazing grub! Great owners and staff looking to make a positive impact on their community. Support!
I have been here a handful of times now, and I have enjoyed each visit. Food is ALWAYS great, service is prompt and accommodating, and has a cozy atmosphere!
Uptowne Cafe is a US Restaurant based in La Crosse, Wisconsin. Uptowne Cafe is located at 1217 Caledonia St, La Crosse, WI 54603, USA.
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