Extremely rude employees who make it known you are not the only customer. Owner Troy of this location does not care to respond or acknowledge unprofessionalism of his employees. I do not recommend buying anything from this dealership. If you have problems with them, it will not get addressed.
He did a great job on putting a complete exhaust on my Buick Regal.
Would recommend Mark Neader Automotive to anyone looking to purchase a new vehicle. They always have a great selection of vehicles to choose from. The online application process was fast and easy. They went above and beyond to work with my schedule to pick up my new truck.
Embarrassingly enough, I ran it out of fuel late one night on the trip home on the side of the highway in Gary Indiana (because the gas gauge is off due to the lift) and I immediately called the Sales Manager at the dealership on his cell. He walked me through removing the fuel cap and filter and pouring gas in through it and locating and bleeding my fuel lines. He stayed on the phone for a lengthy amount of time walking me through the process. He even called back after a bit to check on the situation. A few days later he called to make sure I was happy with the truck and my overall experience. Zero pressure dealership with a hometown feel. Lifelong customer now!
Sales Manager, Scott at the dealership went above and beyond! I live in NC and flew to the dealership (in Wisconsin) to purchase the truck I had found online. They provided advice on local airports, transport and hotels. Everything I asked for was done pre purchase....all the way down to me nitpicking about removing the mud flaps. They filled it full of diesel fuel and detailed the inside (can't detail the outside in an ice storm)
He explained numerous aftermarket accessories on the truck for me and how they worked. He did a complete run over the vehicle with me before I got on the road to drive it from Wisconsin back to North Carolina.
Hey everyone...I was VERY pleased with my service at Mark Neader. I just moved to LaCrosse and needed someone to put my new plates on my car. Not only were they warm and welcoming as I approached them about this ...they did it for no charge. Now thats better than any welcome wagon. I would definitely go back. Please check them out, they seem like good folk. Thanks again, Mark. Tracy...
Mark Neader Automotive is a US Car Dealer based in La Crosse, Wisconsin. Mark Neader Automotive is located at 145 Rose St, La Crosse, WI 54603, USA.
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