Someone rear-ended me so I took it to Dahl's for an estimate. They said they had to order the part, so I had to wait a week to take it in. After four days, they called and said they ordered the wrong part, so I should just come pick up my car until further notice. When I came to pick up the car, the receptionist was disorganized and rude. I felt like she acted very condescending towards me, despite the fact they were the one who made the mistake. It's been over a week since I picked up my car, and they still haven't called me to tell me they have the part.
They do great body work, but they really beat up my car when it was there. I drive a manual and, whenever I take it places, I always watch the footage from the (obvious) dashcam afterwards. The technician ground the transmission like crazy. I don't think he even was using the clutch pedal. At one point, he yelled out the window "How do you drive this f***ing thing?" to which another man responded "You got it!" The work done looks great, but if this is how they treat vehicles when they think people aren't looking, I'll probably go somewhere else next time.
Justin from Abra was very professional, thorough, and helpful through my whole experience. The estimate was quick and I scheduled a drop off day right away. My loaner vehicle was brand new. I received calls and text messages throughout the week that my car was getting fixed. The Abra team did an excellent job. Thanks guys!
Excellent, fast, friendly service and decent rates.
Great service so far
Abra Auto Body Glass is a US Car Repair based in La Crosse, Wisconsin. Abra Auto Body Glass is located at 1 Copeland Ave, La Crosse, WI 54603, USA.
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