I came in with a coupon for "The Works." I typically change my own oil and filter, but I was willing to pay $40 to have my fluids checked and topped up, my brakes, filters, battery, belts, tire wear, and hoses checked, and especially to have my tires rotated, because it's a time-consuming pain to do that myself. They were done quickly, and I was pleased they charged me $34 rather than $40 (the coupon says $40 or less). BUT when I asked to have the tires rotated, I was told that would be an addition $19. When I pointed out that the coupon lists tire rotation as part of 'The Works," they explained that the ad was a little deceptive, as it applies only to FORD parts, so not to my Subaru (Note: This Quick Lane is part of Dahl SUBARU). They apologized and offered to rotate my tires for $14 ($5 off). I declined. The fine print on the coupon does state, "See Quick Lane Service Advisor for exclusions and details," but they need to make this exclusion clear ON THE COUPON.
Best customer care for an in and out shop I've ever experienced. Nice lounge area and a place for children while we wait. Wasn't expecting to need a mechanic on our trip, but this place was a God send.
Took my Ford Edge in for an oil change. I brought my own oil. 2 hours later, it’s ready. I come out to my truck. All of the supplies are still sitting on the front seat. I go back inside to inquire as to why my supplies weren’t used. The tech proclaimed that he missed that bit of information but reassured me it was filled with Ford’s Synthetic blend. I assured him that I run full synthetic and if he doesn’t fix this I can blow a valve cover. Bottom line not happy. Going home to check my other truck to see if they even changed the oil.
My experience here was extremely negative. I came in to get an oil change, and THEY broke a piece on my tire while checking the tire pressure. Even though it was all their fault, they still made me pay $95 for it and that's not including my $35 oil change. The oil change took over an hour just by itself and the installation of the new part took an additional hour or more. Extremely dissatisfied and I probably won't be coming here ever again.
Nice costumer service. I have no problem taking my car there again.
Quick Lane Tire Auto Center is a US Car Repair based in La Crosse, Wisconsin. Quick Lane Tire Auto Center is located at 711 3rd St S, La Crosse, WI 54601, USA.
Please contact with Quick Lane Tire Auto Center using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Quick Lane Tire Auto Center opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Car Repair in La Crosse