Great service. Honest staff
Excellent service and repair work. They worked well with my insurance company, took care of pretty much all of that paperwork for me. Kept me updated through the repair process.
I brought my Chevy Volt in here last spring because I hit a raccoon on the freeway and it fried the engine. These people gave me the round about every time I came in to check on my car. They kept saying the insurance company is stalling but I talked to the insurance guy and he said they were being slow. One day I made a surprise visit to check up on my car and I found them hauling tires in it! They left dirty tire marks all over my black leather seats and didn't have the decency to even clean it off. I did not end up getting my car back until a couple months later. I highly recommend you go else where with your vehicle. These people take advantage of you if you are not assertive. They probably though I'm just a kid, but this was my first nice car I bought after graduating college and they treated it with disrespect.
The repair work is great. My issue comes from "it should only be a couple days" turns into three weeks or more. Not courtesy call to update what's going on. Don't believe them when you hear the words "it will be ready tomorrow." However, believe that your vehicle will look like new when they are done.
I have had both my vehicles here for collision damage and they do excellent work. The rental the insurance company paid for was a Ford Fusion. My problem with the car was it needed to be cleaned. The trunk had a large stain on the carpet. Second vehicle was a Ford Taurus and the vehicle was much cleaner. The rentals did not affect me that much due to the fact that they are rentals and the work on our cars is top notch.
Schaller Jacobson Collision And Automotive Repair is a US Car Repair based in La Crosse, Wisconsin. Schaller Jacobson Collision And Automotive Repair is located at 1612 Lauderdale Pl, La Crosse, WI 54603, USA.
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