My fiancé and I went to the store on 2/19/2017 due to a bad visible spot in the diamond on her engagement ring to see what they could do for us. I paid $1500 on the ring and bought extra insurance. The lady at the counter was very rude in informing us that we got an uncertified diamond. I was never explained that diamonds even had a difference. She made it seem as though I bought a cheap ring and if we wanted it fixed we'd have to buy a better ring. She then turned to my fiancé and said this must be a promise ring, the look on her face was so hart braking I but lost it but she just asked if we could go. The ring is not a promise ring I got a wedding band and the engagement ring. She was also rude to the older lady in front of us. I will not be buying anything else from them.
Kay Jewelers is a US Jewelry Store based in La Crosse, Wisconsin. Kay Jewelers is located at 3800 State Rd 16 Suite 125, La Crosse, WI 54601, USA.
Please contact with Kay Jewelers using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Kay Jewelers opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Jewelry Store in La Crosse